Outcome KOS_O_4

Assuring an accountable organization through principled performance

UN Women Kosovo Office continued to perform within the organisation's standards, in alignment with the applicable policies, rules and regulations. The Office remains fully compliant to audit findings/recommendations, security management as well as donor reporting . To ensure this, UN Women Kosovo staff hold regular meetings to ensure that audit recommendations are followed. Furthermore, the Operations Team within the Office regularly monitors activities to ensure compliance.

Assuring an accountable organization through principled performance

UN Women Kosovo Office continued to perform within the organisation's standards, in alignment with the applicable policies, rules and regulations. The office delivery rate 96.91% has reached the target value. There were four audits implemented during 2022 all of which came with excellent results, and a ‘clean’ report. The Office remains fully compliant to audit findings/recommendations, security management as well as donor reporting.

SP OEE Output/Section Result KOS_O_1 Assuring an accountable organization through principled performance

During the reporting period, the UN Women Kosovo Office continued to operate in full accordance with organizational norms and standards, and in compliance with applicable policies, rules, and regulations. The Office remains fully compliant with audit findings and recommendations, security management requirements, and donor reporting obligations. To support this, staff hold regular meetings to track and implement audit recommendations. In addition, the Operations Team consistently monitors activities to ensure compliance, reports regularly to the Head of Office, and convenes routine meetings to maintain oversight and accountability. During the reporting period, the Office faced several operational and procedural challenges that impacted the efficiency and timeliness of financial and procurement processes: Delegation of Authority: Limited delegation of authority for buyer functions and supplier maintenance constrained the Office’s ability to independently manage procurement actions and vendor-related processes. Prior to Ashton's departure, a site visit was planned in our office to finalize the delegation of authorities for our staff. Operations Capacity Gaps: The delay in the appointment of a new Regional Office Operations Manager resulted in reduced operational support, affecting timely guidance, oversight, and resolution of operational and financial matters. Supplier Maintenance Constraints: Challenges related to supplier maintenance processes, including access limitations and approval delays, affected the timely onboarding and management of vendors. Vendor Registration Procedures: The absence of clear and standardized instructions on vendor registration required program and operations staff to dedicate additional time and resources to supporting vendors through the registration process. Request for Quotation (RFQ) Submission Challenges: Vendors experienced difficulties in submitting quotations in response to RFQs, which in several cases led to the re-advertisement of RFQs , resulting in delays in procurement timelines and increased administrative follow-up and workload for the Office. These challenges highlighted the need for strengthened operational capacity, clearer procedural guidance, and enhanced support mechanisms to ensure the smooth and timely implementation of financial and procurement activities.

SP OEE Output/Section Result KOS_O_1 Assuring an accountable organization through principled performance

During the reporting period UN Women Kosovo Office continued to perform within the organisation's norms and standards, in alignment with the applicable policies, rules and regulations. The Office remains fully compliant to audit findings/recommendations, security management as well as donor reporting . To ensure this, UN Women Kosovo staff hold regular meetings to ensure that audit recommendations are followed. Furthermore, the Operations Team within the Office regularly monitors activities to ensure compliance, reports to the Head of Office and holds regular meetings. Total core budget for 2024 was $383,703.59, we spent $381,843.44 and delivery rate is 99.5% Total non core for 2024 was $1,081,444.88, we spent $1,052,558.81, and delivery rate for non core is 97.7% Subtotal including core and non core is $1,465,148.47, total spent $1,434,402.25, and the delivery rate for our Office for 2024 is 97.9%