outcome XM-DAC-41146-VNM_O_3

Advancing business transformation: UN-Women strategically plans for and transforms its business model to deliver impact at scale, through agile and ethical leadership.

I n 2023, UN Women staff faced challenges with the introduction of the New Quantum system and the Online Procurement and Travel Module in UNall. Despite the complexities, we adapted well by developing workflows and checklists for HR, Procurement, Travel, and Finance processes based on HQ’s guidelines. The system has been widely recognized for its user-friendly interface, and in-house training was organized to ensure staff proficiency. Additionally, UN Women Vietnam navigated a tough year due to increased government control on Official Development Assistance (ODA). Stringent approval processes and complicated procedures for project approval compelled the VCO to shift towards direct implementation for 80% of the budget. This involved designing and implementing activities internally instead of relying on the partners. Despite the increased workload and challenges, the VCO successfully adapted to the changes. Open communication with the Regional Office and Headquarters allowed us to address challenges openly and seek hands-on support when needed. Throughout these changes, we maintained our reputation as a high-delivery office, demonstrating resilience and adaptability in the face of adversity. UN Women Vietnam office is locate d s in the Green One UN House since Jun 2015, in line with the UN reform for the effective delivery of the mandate of UN Women. The office enjoys all joint services and advantages of its Common Back Office.

outcome XM-DAC-41146-VNM_O_4

Nurturing an empowered workforce and advancing an inclusive UN-Women culture: With its unique and inclusive culture, UN- Women is an employer of choice with a diverse and highly performing cadre of personnel that embodies UN values.

Through advancements in shortening the time required for online written tests, the average duration from the closure of a vacancy announcement until a candidate is the selected and candidate is notified has been successfully reduced and maintained at the standard of 16 weeks. Our ongoing commitment is to further decrease this timeframe in the coming years. To enhance the working environment, our office conducted a "staff engagement" initiative resulting from the Team Health Survey. This effort addresses issues hindering UN Women's progress, provides insights into feedback mechanisms, encourages contributions among working teams to facilitate better collaboration, promotes mutual understanding, and fosters trust among team members. As a result, valuable learning points have emerged , contributing to a more positive and cohesive working culture among team members in the upcoming year.

outcome XM-DAC-41146-VNM_O_5

Effective normative, programmatic and coordination products, services and processes: UN-Women efficiently and effectively discharges of all business processes that advance integrated delivery of its mandate at HQ, Regional and Country levels, including through shared services

In 2023, UN Women implemented the Knowledge Management plan and product a number of knowledge product to effective communicate UN Women normative, programme and coordination mandates.