High quality of programmes through knowledge, innovation, results-based management and evaluation
The three new SNs (Bangladesh, Vietnam and Timor Leste) align with the respective country priorities and corporate standards including RBM and lessons learnt from evaluations. AWPs of Afghanistan and Myanmar was promptly adjusted to reflect the complex crisis contexts and strategic positioning of the COs in the UNCTs and the broader development partner communities. All the 2022 BWP/AWPs in the region align with their respective SN and the new Strategic Plan. The 2022 RO AWP reflects the needs of CO/PPs that were identified by the MTR survey and periodic consultations such as monthly reps meetings. All of them have met the corporate quality standard (indicator AP_O_3.3A) Innovations and knowledge management were embedded in SN/AWPs and projects. They were scrutinized during the appraisals and implementations were supported by the RO thematic leads. In 2021, knowledge was shared among offices in the region through 10 Communities of Practice in various thematic or functional areas, which included gender statistics, humanitarian, migration, communications (indicator SP_O_3F) to enhance the quality and soundness of programming. In addition, about 100 knowledge exchange actions took place as a form of S outh-south and triangular cooperation that included regional climate resilience and DRR events, regional conference on climate week, GiHA, and six Generation Equality Asia-Pacific Regional Multi-Stakeholder dialogues (indicator SP_O_3C). Constant improvements and risk mitigations were made to the implementation of the RO AWP and projects by carrying out solid and continuous monitoring. Monitoring was well thought out, planned and budgeted in advance through MERPs or project monitoring plans/result frameworks. All of the MERPs in the region met the required standard (indicator AP_O_3.5E). High quality reporting was also achieved: 95.2% of the donor reports of the region was rated as meeting RBM requirements (indicator AP_O_3.5D), and 92% of the reports were submitted in time (indicator AP_O_3.5C). Thirteen evaluations conducted during 2021 confirmed high quality design and implementation and achieved results of programmes/projects. The evaluations were rated as “good” or “very good” rating (3 are pending the rating as of early January) (indicator AP_O_3.5G) . The recommendations and generated lessons learnt from the evaluations were applied to designing of the RO AWP and new projects.
Improved management of financial and human resources in pursuit of results
2021 was a year of transition in the team of operations of ROAP. A new Regional Operations Manager took over the position that was vacant since December 2020. The procurement team was also renewed during the year. During this transition, the team was able to continue to provide qualified technical support to ROAP’s teams as well as to programme presence offices and country offices of the region, also exercising, as expected, the required oversight. ROAP operations team successfully completed the transition of China office to become a full-fledged Country Office and could also continuously collaborate to the negotiations for the establishment of a new office in South Korea. Close support was provided to the teams of Afghanistan and Myanmar during period of crisis when evacuation/relocations happened. During the pick of COVID19 pandemic due to the closure of international borders and the cancellation of almost all commercial flights, ROAP administrative team collaborated to facilitate, monitor, and book flights for Asia route Hub of 27 cases ensuring safety of our personal and the continuity of activities. The project of moving all the ROAP to a single joint area was implemented and the office was moved by mid-year to the 14 th floor of the UN Building and a SLA for ICT services provided by ESCAP was put in place. The Regional PAC counted with the support of the operations team for the analysis of the 20 cases presented during 2021. Operations continue to represent UN Women’s interests through the participation on OMT and BOS meetings. On the financial side, the joint work of the operations teams made it possible, for the 3 rd consecutive year, to direct cost services to noncore projects DPCing USD208,5K during the year. Close support was provided by the Finance team to Cambodia enhancing their cost effectiveness and efficiency through the set up a threshold for VAT claim for that office and also on the management of assets. To be better positioned for the implementation of the new ERP corporate system, the region succeed on the creation of Finance Analyst TA position and the person is already on board. Throughout the year, each team of operations dedicated continuous effort to build capacities through training sessions for all offices in AP region and to ROAPs team. Depending on the necessity different approaches were implemented, like new staff orientation, one-on-one coaching, specific sessions from requested office and webinars jointly organized and conducted with HQs sections. Teambuilding sessions were implemented during Q4 2021. ROAP OPS teams invested time on training sessions to strength capacities of Philippines renewed team to ensure quality of process. On the procurement side, the demand increased, and the total amount of transaction was 32% higher than 2020. More than 900 purchase orders and more than 260 new vendors were processed by ROAP’s buyers, and 65 cases were reviewed by the Regional Procurement Review Committee (R-PRC). To cope with the demand, 12 capacity building sessions were delivered during 2021. Collaborating with the corporate goals, the team led the organization of Gender Responsive Procurement trainings to the region so programme and project managers could be more aware on how to apply the GRP principles with their programmatic works. Although the team understand that the management of procurement, hiring, events, travel plans improved in 2021, there is still a good space for improvement – a challenge for all PMs, CO managers and technical teams. ROAP operations team successfully completed the transition of China office to become a full-fledged Country Office and could also continuously collaborate to the negotiations for the establishment of a new office in South Korea. Close support was provided to the teams of Afghanistan and Myanmar during period of crisis when evacuation/relocations happened. During the pick of COVID19 pandemic due to the closure of international borders and the cancellation of almost all commercial flights, ROAP administrative team collaborated to facilitate, monitor, and book flights for Asia route Hub of 27 cases ensuring safety of our personal and the continuity of activities. The project of moving all the ROAP to a single joint area was implemented and the office was moved by mid-year to the 14 th floor of the UN Building and an SLA for ICT services provided by ESCAP was put in place. The Regional PAC counted with the support of the operations team for the analysis of the 20 cases presented during 2021. Operations continue to represent UN Women’s interests through the participation on OMT and BOS.