Outcome KHM_D_1.2

By 2028, people in Cambodia, especially those at risk of being left behind, live in an increasingly gender equal and inclusive society with active civic space and enjoy more effective and accountable institutions. (UNSDCF Outcome 4- 2024-2028)

During this reporting year, the outcome was advanced significantly . Women subjected to violence, including women migrant workers, were able to access support effectively when needed and demonstrated increased confidence in seeking help.” During the 16 days campaign to end technology-facilitated violence against women and girls organized in Siem Reap Province, a woman migrant worker expressed: " After returning home, I faced many challenges and felt afraid to speak out. Through this discussion, I learned that there are confidential services and people who can support us when we experience violence or discrimination." Another woman migrant worker confirmed during the 16 days campaign in Kampong Spue Province shared that " This forum is very important for returning migrant workers like us. After coming back, many of us face debt, unemployment, and family stress, but we do not know where to seek help. Today, we learned about available services and felt that we are not alone." In 2025, a total of 2,351 beneficiaries including women migrant workers and their family members accessed information and response services with the intervention’s support and through partnerships with Cambodian’s Women Crisis Center (CWCC) and Ministry of Women’s Affairs (MoWA) and with the collaboration of the Cambodian Embassy based in Thailand. Among those, a total of 122 women received support through online calls, in-person for counselling and other types of support through MoWA’s Helpline. The reported cases indicate that more women have become aware of the essential services and come forward to access those with confidence . This was made possible because of the dedicated effort and effective delivery of services. Notably, 1,300 out of 2,238 beneficiaries received copies of the Violence Against Women Migrant Workers Service Directory at the embassy and through labor attachés during their regular visits to migrant worker sites. Availability and quality of service provision This year has demonstrated more clearly than ever that further efforts are required to disseminate information on available service provisions, and that approaches must remain flexible to support continuous improvement. By enhancing the accessibility of service information and strengthening the quality of essential service responses, women, girls, and LGBTIQ persons who have experienced violence as well as the broader community are increasingly empowered to come forward and seek support. Engagement in public settings with women and community members across diverse platforms has proven critical. Lessons learned from this year’s 16 days campaign to end technology- facilitated violence against women and girls highlights that interactive exchanges with service providers accelerate the building of trust and confidence among community members, encouraging them to seek support and services. For example, the campaign organized in collaboration with local authorities through a forum format, including panel discussions with relevant service providers, demonstrated that women feel more comfortable engaging with service provision in such settings. Further lessons suggest that strengthening the implementation of the Helpline operation to provide services to women, including migrant workers, is necessary to ensure nationwide coverage and improve the quality of gender-based violence (GBV) service responses. This effort will continue into 2026. In addition, expanding community outreach to support women—including migrant workers and their families—remains vital in Cambodia’s current context. Outreach conducted by difference service providers not only ensures the availability and quality of service delivery but also helps service providers better understand the needs and challenges faced by these groups. With the influx of returning migrants from Thailand amid the border conflict, CWCC has intensified its community outreach and onsite support services, focusing particularly on returning migrant workers. This has contributed to a positive change in women’s lives as the service is available, accessible, and responds quickly to survivors. The continued strengthening of community-based peer networks through small group discussions and dialogues with diverse groups including young men and male community members is vital for transforming social norms and fostering a more equal society. Moreover, these efforts accelerate the confidence of women subjected to violence, including migrant workers and their families, enabling them to access support services, utilize safe spaces, benefit from information dissemination, and engage in advocacy initiatives aimed at ending violence and advancing gender equality. Capacity Development Result Strengthening the capacity of front-line service providers, including Helpline operators, has contributed significantly to these positive changes. In Kampong Speu Province, service providers reported that women who accessed services shared encouraging feedback through a suggestion box installed at the Provincial Department of Women’s Affairs. Their feedback highlighted satisfaction with the information provided, the attitude of service providers, the accessibility of service locations, and the effectiveness of referrals to other services. Overall, 86% of services were rated as satisfactory. This outcome underscores that continued capacity-building for service providers coupled with awareness raising initiatives remain s a priority, and it has been incorporated into the 2026 work plan. There were over 456 (311 female) multi-stakeholders who consulted with to formulate of the 4th National Action Plan to Prevent Violence against Women 2025–2030 (NAPVAW IV). With support from UN Women, the draft NAPVAW IV was developed through an inclusive and participatory process.

By 2028, people in Cambodia, especially those at risk of being left behind, live in an increasingly gender equal and inclusive society with active civic space and enjoy more effective and accountable institutions. (UNSDCF Outcome 4- 2024-2028)

The outcome result was achieved during this reporting year. Women subject to violence including women migrant workers reach support effectively when they need it. In 2024, a total of 118 cases received support The outcome result was achieved during this reporting year. Women subject to violence including women migrant workers reach support effectively when they need it. In 2024, a total of 118 cases received support through online call and in-person for counseling and other type of support through the Ministry of Women’s Affairs (MoWA). The cases reported indicates that more women become aware of the services and come forward to access services. This was made possible because of the dedicated effort and effective delivery of services by MoWA. Capacity Development Result: The increase in the capacity of front-line service provider and Helpline operators contributed significantly to this change as well. Two Helpline operators at MoWA reported that women that received support through the Helpline confirmed they received comprehensive information about available support services, and the staff providing the services were supportive and followed up closely with their cases at all stages. This has contributed to a positive change in women’s lives as the service is available, accessible, and responds quickly to survivors. The Helpline operators also stated that women between 20-30 age group are more confident to seek support services when they faced violence at the first time. Availability and accessibility of service : The availability of the services and Helpline have been published through different social media including Facebook and YouTube, and through collaboration with the National Committee for Counter Trafficking of the Ministry of Interior and other civil society organizations working on gender-based violence, migration and anti-human trafficking. The increase in gender-based violence calls observed during this reporting period is not interpreted as an increase of cases but reflects an increase in confidence of survivors to break their silence and seek assistance. The achievement above indicates that the planned strategy is largely applicable and relevant. Through enhancing the publicly available of services information and quality essential service response, women, girls and LGBTIQ persons who experienced violence and community are empowered to come forward and seek for services. Lesson learned suggests the promotion and implementation of the Standard Operating Procedures (SOPs) for Helpline Operators for Survivors of Violence against women including Women Migrant Workers are necessary to extend nation-wide to ensure the quality of GBV services response and this has been planned for the implementation in 2025. In addition, the extension of the community outreach to support women including women migrant workers and their family members to ensure the available and quality service delivery and understand their needs and challenges remains significant and relevant to Cambodia context. Lastly, the continuation to strengthen the migrant workers and community-based peer networks is crucial to build the trust and confidence of women subject to violence including the migrant workers to access support services, availability of safe spaces, dissemination of information, and advocacy efforts related to ending violence against women and this also planned to continue the implementation in 2025.