Outcome KHM_D_1.2

By 2028, people in Cambodia, especially those at risk of being left behind, live in an increasingly gender equal and inclusive society with active civic space and enjoy more effective and accountable institutions. (UNSDCF Outcome 4- 2024-2028)

The outcome result was achieved during this reporting year. Women subject to violence including women migrant workers reach support effectively when they need it. In 2024, a total of 118 cases received support through online call and in-person for counseling and other type of support through the Ministry of Women’s Affairs (MoWA). The cases reported indicates that more women become aware of the services and come forward to access services. This was made possible because of the dedicated effort and effective delivery of services by MoWA. Capacity Development Result: The increase in the capacity of front-line service provider and Helpline operators contributed significantly to this change as well. Two Helpline operators at MoWA reported that women that received support through the Helpline confirmed they received comprehensive information about available support services, and the staff providing the services were supportive and followed up closely with their cases at all stages. This has contributed to a positive change in women’s lives as the service is available, accessible, and responds quickly to survivors. The Helpline operators also stated that women between 20-30 age group are more confident to seek support services when they faced violence at the first time. Availability and accessibility of service : The availability of the services and Helpline have been published through different social media including Facebook and YouTube, and through collaboration with the National Committee for Counter Trafficking of the Ministry of Interior and other civil society organizations working on gender-based violence, migration and anti-human trafficking. The increase in gender-based violence calls observed during this reporting period is not interpreted as an increase of cases but reflects an increase in confidence of survivors to break their silence and seek assistance. The achievement above indicates that the planned strategy is largely applicable and relevant. Through enhancing the publicly available of services information and quality essential service response, women, girls and LGBTIQ persons who experienced violence and community are empowered to come forward and seek for services. Lesson learned suggests the promotion and implementation of helpline SOPs are necessary to extend nation-wide to ensure the quality of GBV services response and this has been planned for the implementation in 2025. In addition, the extension of the community outreach to support women including women migrant workers and their family members to ensure the available and quality service delivery and understand their needs and challenges remains significant and relevant to Cambodia context. Lastly, the continuation to strengthen the migrant workers and community-based peer networks is crucial to build the trust and confidence of women subject to violence including the migrant workers to access support services, availability of safe spaces, dissemination of information, and advocacy efforts related to ending violence against women and this also planned to continue the implementation in 2025.