outcome XM-DAC-41146-TJK_O_4

Empowered people

Result: Employees empowerment in the workplace to better deliver on organizational commitments Evidence: Due to the COVID-19 pandemic the office followed the UNCT decision on remote working modality till September 2022. To keep team spirit, the Office organized leadership sessions and held weekly on-line staff meetings. Timely provision of performance feedback, recognition of successes, and constructive discussions on performance gaps. Introduction of the portfolio approach enabled Project Managers to strengthen their capacities in the relevant technical areas to become the resource people on the areas of the UN Women’s mandate. They’ve been now delegated membership at various UNSDCF operationalization groups and substantially contribute to the relevant technical discussions. Diana Ismailova, Spotlight Manager, received Global Spotlight Award for Leadership. Following the Internal Audit Exercise and implementing the Management Response Plan, the financial and administrative reorganizations have been introduced to improve business processes: instead of provision services/working under specific projects, two junior project-based admin/finance assistants distributed all tasks between each other: one has become responsible for all travel and events, another – contracting and procurement. Both are working under the supervision of the senior Financial/Administrative Assistant, who is responsible for quality control and assurance and overall budget management. Empowered as focal points, they contributed to the strengthened compliance of the Office. Contribution : Programme and administrative/finance staff enabled to take ownership of their work and contribute to meaningful decision-making. They’ve been delegated certain responsibilities, receive needed information and share owns; team spirit and input-seeking behavior from other members of the team encouraged.

outcome XM-DAC-41146-TJK_O_5

Products, Services, Processes

Result: Office efficiently and effectively discharged of all business processes that advance integrated delivery of its normative, operational and coordination mandate, including through shared services. Evidence: Office invested in standardized programme approaches, knowledge products, and service offerings for the achievement of impact at scale in joint Programmes: playing lead technical coherence and coordination role in the Spotlight programme, and making substantial efforts to copy and roll-out proven interventions: GALS, ethnographic review, GRB, localized SGBV response system, shared communication strategy, etc in Migration, YPT, Financing SDGs Programmes. Thus, UN Women leveraged its role as a global thought leader and offered services to partners applying technical, policy and programming expertise. Additionally, UN Women contributed to the development of the three new joint programmes/concepts, considering their larger size, potential impact and a goal to achieve sizeable systemic and transformative change. Within Spotlight programme, Office strengthened its grant-making and partner-selection modalities to support co-created transformative change (e.g. School of Gender Activists). Office has been greatly supported by the technical specialists from the Regional Office; that resulted in improved services and strong technical support provided by the organization in the country. Knowledge management and evaluations proved this approach and the key role UN Women played in gender mainstreaming in Tajikistan. Contribution : Country and regional Programme and administrative/finance staff substantially contributed to these results.